Comments on: How Web Site Inconsistencies Cause Confusion

By: Viki Nygaard

Viki Nygaard — Sat, 06 Sep 2008 01:05:28 +0000

David, You’ve made an excellent point. Back in the days of static web sites, web site owners got very little feedback, if any, from their visitors on their content. Blogs changed all that. Now we’ve got an easy and highly accepted way of getting our customers to communicate with us. Smart web site owners will start investing more time in building up quality blogs that encourage people to leave comments and then they will act upon what they learn.

By: David Silberman

David Silberman — Thu, 04 Sep 2008 19:52:28 +0000

Hi Viki. I think you make an important point here in this post. And something I didn’t think about before… it is the customer that actually dictates what the content becomes on our sites. Most of us have an idea of what we think our customers would like to see and read, but when we get feedback from our customers, then we know specifically how we should target the copy we write. Our web sites then become a reflection of what our audience wants to see!

By: Online Dreamweaver Classes » Blog Archive » Consistency = Clarity in Web Design

Sun, 10 Aug 2008 07:43:57 +0000

[...] to avoid confusing our users. Consistency is the cornerstone of conventions. Viki talks about the importance of consistency in web design in her blog. She uses her real life example of an online shopping experience and how [...]